Privacy Policy
1. Introduction
FindUsedCarz (“Platform”, “we”, “our”, “us”) is owned and operated by Elegant General Trading FZC LLC – Ajman, United Arab Emirates (“Company”).
This Privacy Policy explains:
What information we collect
How we collect it
How we use it
Who we share it with
Your rights
Our limitations
By using the Platform, you agree to this Privacy Policy.
If you do not agree, please stop using the Platform immediately.
2. We Are NOT a Car Dealer (Important Notice)
This Privacy Policy ONLY covers our digital operations.
We do NOT:
Buy or sell vehicles
Hold vehicle records
Verify dealer licences
Verify car information
Verify documents uploaded by dealers
All vehicle-related data is provided by Dealers, not by us.
3. Information We Collect
We collect three types of information:
A. Information You Provide to Us Directly
✦ 1. Account Information
Name
Email
Phone number
Password (encrypted)
Country & city
✦ 2. Dealer Information
Dealers may provide:
Trade licence number
Trade licence copy (image/PDF)
Company name
Location
Business phone number
Logo
Contact person
WhatsApp number
IMPORTANT:
We do NOT verify the authenticity of dealer licences or documents.
Dealers upload this information at their own risk.
✦ 3. User Communications
Messages, enquiries, or emails sent to us or to dealers through the Platform.
B. Information We Collect Automatically
We may automatically collect:
IP address
Device type
Browser type
Operating system
Pages visited
Time spent on pages
Click behaviour
Referring websites
Cookies and similar technologies
This is standard analytics data.
C. Information Received from Third Parties
We may receive:
Analytics data from Google Analytics
Error logs
Advertising data (e.g., Google Ads, Facebook Ads)
Social login information (if enabled)
We do NOT receive sensitive personal data.
4. How We Use Your Information
We use information for:
✔ Operating the Platform
✔ Creating user and dealer accounts
✔ Displaying dealer listings
✔ Sending leads to dealers
✔ Providing customer support
✔ Improving performance
✔ Preventing spam or misuse
✔ Analytics and reporting
✔ Enhancing user experience
We do NOT:
❌ Sell user data
❌ Sell dealer data
❌ Access private messages between user and dealer
❌ Use data for unrelated purposes
❌ Collect or store payment information (we do NOT process car payments)
5. Dealer-Uploaded Data
Dealers upload:
Vehicle details
Photos
Prices
Mileage
Information about condition
Trade licence documents
Contact details
Dealers are solely responsible for this data.
We are not responsible for:
Accuracy
Authenticity
Legality
Truthfulness
Misrepresentation
Fraud
Fake licences
Fake data
Incorrect pricing
Car availability
We display the data AS PROVIDED by the dealer.
6. Sharing Your Information
We may share your information with:
✔ Dealers
If you submit an enquiry, your details (name, phone, email, message) go directly to the dealer.
✔ Service Providers
We may use third-party providers for:
Hosting
Email delivery
Analytics
Error tracking
Cloud storage
Push notifications
These providers cannot use your data for anything else.
✔ Legal or Regulatory Authorities
Only if required by:
UAE law
Court order
Government investigation
We do NOT voluntarily share your data for marketing.
7. Lead Information & Communication
When you contact a dealer:
Your phone number
Your enquiry
Your name
Are shared with that dealer.
We do NOT control what dealers do with your data.
Dealers are responsible for:
Responding
Follow-ups
Storing your information
Ensuring compliance with UAE privacy laws
We are not responsible for:
Dealer misuse
Spam
Sales calls
WhatsApp messages
Dealer behaviour
8. Cookies and Tracking Technologies
We use cookies for:
Performance
Security
Analytics
Personalization
Cookies help us understand how users interact with the Platform.
You can disable cookies through your browser.
9. Data Security
We implement:
SSL encryption
Secure hosting
Limited staff access
Encrypted passwords
However:
No online platform can be 100% secure.
